Question 1

Do you offer non-standard custom sizes?

Accepted Answer

Yes. We support customization based on drawings, samples, or specific parameters such as length, diameter, interface type and working environment.

Question 2

How can I get a quote and samples?

Accepted Answer

Provide the vehicle model, product specifications, drawings or sample photos to get an accurate quote. Standard samples and custom samples can be discussed based on the project.

Question 3

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

The MOQ for standard models is 10 pieces, and for custom products it is 5 pieces. Initial trial orders can be discussed for new foreign trade customers.

Question 4

How long is the production cycle and delivery time?

Accepted Answer

Standard products take 3-7 days to produce, while custom products take 7-25 days depending on complexity. International logistics can be arranged by sea, air or express.

Question 5

Can you provide the necessary export documents?

Accepted Answer

Yes, we can provide export documents including Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, Customs Declaration and product test reports.

Question 6

Do export products include packaging and branding?

Accepted Answer

Standard packaging uses export-specific cartons with foam protection. Product labeling and brand logo customization can be discussed based on compliant label designs and authorization documents.

FAQ | Custom Exhaust Pipes, Corrugated Pipes and Metal Fabrication